First impressions really matter—making room cleaning one of the most important aspects of a hotel’s daily operations. The moments after a guest opens the door to their room are crucial: any mistakes here are bound to make it into their review, or worse still, lead someone who otherwise would not have reviewed, to leaving a negative review. So how can you avoid costly slip-ups and instead become known for outstanding cleanliness?

If you are ready to brush up on all things housekeeping, this blog covers everything from hotel room cleaning checklists to tips and software to support your team.

Why is hotel room cleaning so important?

Hotel room cleaning is a relatively black and white space: you either get it right (and enjoy your guests’ content silence) or you get it wrong (and deal with complaints). And when you get it wrong, the cost of repair is high and measured