It’s the time of year to reflect and look forward… which we’ve been doing a lot of on the blog recently! The final quarter of the year is full of predictions for the upcoming year. Industry experts all come forward with the purpose of equipping the wider collective with as much useful, data-centered, intelligent information as possible so we can continue to improve, implement new practises that might benefit us in the long run and above all – to please our customers by making their experience that much better.