See why delivering the very best lodge visitor experience ought to be a priority

2022 was a calendar year of learning and restoration for the resort marketplace. But times are shifting. There are emerging trends that we can now anticipate to have implications for the coming years.

Now, it is time for hoteliers to start out scheduling what they can do to assure the very best resort guest expertise achievable must be the centre of all the things they do.

Let us seem into some of the aspects that are revealing why hoteliers need to have to supply the greatest resort visitor working experience now additional than at any time.

What you will see below

1. Direct bookings have the possible to overtake OTA bookings

In 2023, immediate bookings are predicted to surpass OTA bookings — they are projected to account for 51% of all bookings. This is extremely favorable