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Full guide to hotel room cleaning – SiteMinder

First impressions really matter—making room cleaning one of the most important aspects of a hotel’s daily operations. The moments after a guest opens the door to their room are crucial: any mistakes here are bound to make it into their review, or worse still, lead someone who otherwise would not have reviewed, to leaving a negative review. So how can you avoid costly slip-ups and instead become known for outstanding cleanliness?

If you are ready to brush up on all things housekeeping, this blog covers everything from hotel room cleaning checklists to tips and software to support your team.

Why is hotel room cleaning so important?

Hotel room cleaning is a relatively black and white space: you either get it right (and enjoy your guests’ content silence) or you get it wrong (and deal with complaints). And when you get it wrong, the cost of repair is high and measured

Qunci Villas and SiteMinder – Customer success story

A honeymoon is a pivotal moment for newlyweds to start their new life together. Which is why selecting the perfect honeymoon destination, including choosing the finest couple’s accommodation, is considered essential. One of the favorite choices for newly married couples in Indonesia is Qunci Villas Lombok.

Qunci Villas is one of the pioneer boutique hotels in Lombok that has been in business since July 2003. The hotel was designed by Dutch architect, Joost van Grieken, which limits its carbon footprint by using natural materials such as stone and wood. Moreover, his design further complements the room and public areas which are decked-out with local artworks. Van Grieken was also inspired by authentic Indonesian architecture when designing the hotel. The result is an eco-friendly resort that is in harmony with nature and local values. As their tagline states: Qunci Villas is your key to a true Lombok experience.

Qunci Villas does

Kuching Park Hotel by Infinite Hospitality Group & SiteMinder

Located in Malaysia at the heart of Sarawak’s capital, Kuching, Kuching Park Hotel is a convenience-lover’s dream. Visitors to the property are invited to enjoy the ultimate digital experience, with ‘smart’ services.

With everything made fast and simple, guests have the freedom to enjoy themselves with zero stress in their standard or deluxe rooms.
The property is overseen by Infinite Hospitality Group (Malaysia) Sdn Bhd and helmed by Patrick Lau (Co-founder & CEO) and Mason Tang (Co-founder & COO), who are seasoned hospitality professionals with 25 years of experience.

Smart, digital, innovations driving guest experience

At Kuching Park Hotel, guests have the luxury of enjoying:

Smart self-check-in and check-out system to avoid long queues and waiting time at the front desk.
Mobile room access to avoid the need for a physical key.
Rooms with cutting edge technology that give guests comfort and relaxation.
Enhanced room service that involves a robot