How did your hotel’s reputation hold up this summer? A boom in travel activity this summer provided a fresh trove of review data to help hoteliers understand how guest sentiment has changed and benchmark future performance. Here below we share some of the key review trends we picked up in our Q3 Global Hotel Review Benchmark Report.

In the third installment of ReviewPro’s Global Hotel Review Benchmark report, we analyze over 1.76 million reviews of 7,500 hotels posted between July 1 and September 30, 2022. We compare the results with the same period in 2019 and 2021 and break down performance by star segment and five regions: Asia Pacific, Europe, Middle East & Africa, Latin America & Caribbean, and North America.

Here we share key takewaways and review trends from the report.

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Before we look at the data, let’s set the context. By the